EDDA- Expanded Duties Dental Assistant
At White House Clinics, we do health care differently. Our multi-disciplinary care teams incorporate the expertise of medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to help them achieve their health goals. While our work is fast-paced, our teams enjoy being able to work collaboratively to support patients.
White House Clinics employees enjoy a competitive wage and robust benefit package including:
Many employees work alternative work schedules which allow them a day off during the week.
At White House Clinics, we believe in providing our employees with opportunity for both personal and professional growth in a challenging and rewarding work environment. We recognize the contributions that each person makes to the team and value each person’s input as we work to deliver outstanding patient care.
In the need to protect our staff and patients, White House Clinics is requiring COVID-19 vaccination for all new hires prior to starting employment.
The Expanded Duty Dental Assistant (EDDA) assists dentists in providing efficient and effective care and treatment of patients. The EDDA is responsible for prepping the operatory for patient procedures, arranging patient trays, escorting patients from waiting area to the operatory, and assisting the dentist with each clinical procedure. EDDAs are tasked with keeping the operatory stocked, processing dental equipment through the cleaning steps to ensure proper sterilization, organizing patient flow for optimum efficiency and cleaning and sterilizing the operatory following patient procedures. The Expanded Duty Dental Assistant works as part of an integrated care team to provide high quality coordinated care.
High School Diploma and Certificate of Expanded Dental Assistant Functions
Minimum Work Experience
Minimum 1-year dental assisting experience preferred.
Successful applicants will be mature and well organized with pleasant personality and speaking voice. As this position works directly with the patient in providing direct and close contact patient care, professional appearance and a friendly demeanor are required. Knowledge of dental office procedures, basic computer skills, and scheduling. Position requires skills in verbal and written communication. Ability to communicate information clearly and effectively with patients and colleagues. Ability to work effectively with co-workers as a team member.
Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of practice through reading and in-services. This is especially important in the areas of insurance coverage and claims, patient flow, scheduling, assuring correct patient information, and handling patient relations. Obeys appropriate dress code as specified in Employee Handbook. Provide superior customer service to all patients, external customers (office staff of other offices, hospital, community agencies, etc.), and co-workers. Serves as an ambassador of the White House Clinics in all conversations and interactions with these parties.
Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Mission and Vision and Values of the organization. Maintains clinic standards for a clean and quiet patient environment to maintain a positive patient care experience. Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
Maintains compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards. Complies with organizational and regulatory policies for handling confidential patient information. Adheres to professional standards, clinic policies and procedures (OSHA, HIPAA, Standing Orders, etc.), federal, state, and local requirements, Health Resources and Services Administration (HRSA), U.S. Department of Health and Human Services (HHS), Office of the Inspector General (OIG), etc. Cooperates fully with all aspects of Corporate Compliance Plan and Standards of Conduct. Participates in all safety programs which may include assignment to an emergency response team.
Accountable to the Dental Back Office Team Leader and Service Line Manager and responsible for keeping the Dental Back Office Team Leader and Service Line Manager informed of office activities and problems that arise.
TYPICAL PHYSICAL DEMANDS
This position requires sitting, some bending, stooping and stretching. Eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment are also required.
Requires full range of body motion including ability to handle and lift patients, manual and finger dexterity, and eye-hand coordination. Requires exposure to bodily fluids. Involves staying on feet (standing or walking) for long periods of time. Some bending and stretching required. Position requires normal range of hearing and visual acuity to record, prepare, and communicate appropriate reports. Employees will be required lift papers or boxes up to 50 pounds occasionally.
TYPICAL WORKING CONDITIONS
Work is performed in office environment and involves frequent contact with staff and the public. Position may involve dealing with angry or upset people. Potential exposure to communicable diseases, toxic substances, x-ray radiation, medicinal preparations, and other conditions common to a clinic environment. Work may be stressful at times.
$15.04 - $23.68
37.5 hours (Irregular work hours, some overtime possible at times.)
Evaluated annually by the Team Leader or Service Line Manager with input from providers and support staff as appropriate.