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Peer Support Coordinator

Posted: 02/20/2022

Job Title:                  KPCA/Peer Support Coordinator                         
Department:            Development                                                                    
Reports To:             Director Behavioral Health                                                                    
Status:                      Exempt
Beginning Salary:              $                                 
Termination Notice Two weeks
Requirement:          14 days
Prepared Date:       1/28/2021
SUMMARY:  The Peer Support Coordinator supports the member teams in program development, training, education and successful integration of processes to further KPCA’s efforts to impact the drug epidemic. The Peer Support Coordinator will ensure the success of these services by coordinating all the resources available to member clinics and KPCA. KPCA is charged with promoting the mutual interests of our members, with a mission to promote access to comprehensive, community-oriented primary health care services for the underserved. Association members are providers of primary care – first contact, broadly trained physicians, physician assistants, nurse practitioners, behavioral health providers, dental providers, pharmacists and other professionals delivering whole- person health care. We support the development of primary care services throughout the Commonwealth by working with federal, state and local legislators, regulatory agencies, health policy organizations, foundations, and payers to build a stronger primary care system in Kentucky.
SUPERVISION EXERCISED:  In coordination with KPCA’s Behavioral Health Program, this role coordinates the program development of Peer Support Specialists and other community based personnel, training, education and operations guidance through project meetings, coordination and facilitation, detailed communications, program and training materials development for content and design, and other administrative and development activities furthering the success of projects for participating KPCA members.
SUPERVISION REQUIRED: Works under the direction of the Director Behavioral Health.
ESSENTIAL DUTIES AND RESPONSIBILITIES:  The general duties and responsibilities of the Peer Support Coordinator include, but are not limited to, the following.

  1. Ability to administratively support and coordinate programmatic meeting/training requirements for those member clinics.  
  2. Ability to work with, and support leadership at the member federally qualified health centers and rural health clinics in the program development
  3. Assist Member sites with practice facilitation to ensure relevant documentation in EHRs/State required data entry
  4. Provide data support for the CHARLI population health module to identify patients.
  1. High Proficiency in Microsoft Office Suite (including Excel, Powerpoint, and Publisher), Adobe Acrobat (Reader and Writer), and willingness to learn new programs as necessitated by program development
  2. Ability to assist in the writing of summary reports (clearly and succinctly) for KPCA leadership, board, and external entities under the direction of the program director
Personnel Management: None
EDUCATION and/or EXPERIENCE:  Licensed or certified as a Peer Support Specialist.  Minimum of two years of experience as a Peer Support Specialist Supervisor and/or Trainer credentials and experience in a supervisor role with peers.  Experience training with adult professional in counseling, human services, or elated field. Experience with health care EHRs would be helpful.
Proven track record of setting goals, project and data management
An excellent understanding and knowledge in the areas of cultural competency and change management.
Displaying a non-judgmental attitude.
A demonstrated ability to remain calm and poised in urgent situations.
A demonstrated ability to communicate effectively in writing and verbally.
Demonstrated skills/knowledge of computer office/business management applications.
A demonstrated ability to maintain information confidentiality.
Possessing a valid driver’s license and proof of automobile insurance.
Demonstrating the ability to work in the absence of direct supervision.
  1. A demonstrated knowledge of medical clinic office, RHC, FQHC
  2. A demonstrated knowledge of community-based services and systems of care in Kentucky
1.         Office or Home environment.
2.         Common local, state travel; travel between membership sites and other locations.
3.         Physical Demands: Lifting, bending, reaching, pushing, carrying, sitting, vision corrected in normal range, hearing corrected in normal range.
4          Hazardous Conditions: Exposure to routine hazards of driving.
5.         Work Condition: 50% inside and 50% travel.
6.         Exposed to: Cold/heat.
7.         Machines, equipment, tools and supplies used: computer, fax, copier,
calculator, multi-line phone system, audio visual and teleconferencing equipment.
8.         Multiple Duties: All duties can be expected to be performed concurrently. Must be able to work under conditions of constant interruption and be able to stay on task.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as need evolves.

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