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School-Based Health Assistant

Posted: 01/09/2022

Title:                   School-Based Health Assistant

Reports To:        School-Based Health Coordinator

Salary Range:    Based on experience

Status:               Non-Exempt

Work Hours:       1.0 FTE, 40 hours per week

Supervises:         None


Organization Overview
Shawnee Christian Healthcare Center (SCHC) is a 501(c)3 Federally Qualified Health Center located in the Shawnee Neighborhood of Louisville, Kentucky. SCHC seeks to transform the community by sharing the love of Christ in word and deed, to facilitate community development and holistic healthcare through the empowerment of the residents in the community.
Position Summary

The School-Based Health Assistant supports the school-based health program, medical and dental programs by providing assistance with patient registration, scheduling, insurance eligibility, inventory, and other tasks to facilitate patient care.


Essential Duties and Responsibilities

  • Completes patient registration tasks including but not limited to documenting consent forms in the EHR, scanning documents into the chart, entering insurance information, running insurance eligibility, scheduling patients, checking in and out patients, and attaching insurance to an encounter
  • Conducts data accuracy checks to ensure accurate consent form documentation.
  • Reviews patient eligibility and confirms consent for services
  • Follows school-based health procedures for documentation and follow up
  • Coordinates with school staff to identify children in need of care and conducts outreach to patients in need of services
  • Conducts follow up for patients with urgent care needs and open treatment plans
    • Documents follow up appropriately
  • Prepares follow up correspondence, if needed
  • Corresponds with school and school-based health staff to ensure effective communication and scheduling
  • Follows school-based health procedures for documentation and follow up
  • Links patients to outreach worker for insurance application assistance if they are uninsured or underinsured
  • Assists the School-Based Health Coordinator in increasing school health program participation
  • Assists the School-Based Health Coordinator with tasks to facilitate and improve school-based health services
  • Participates in school-based outreach events and other outreach and community events to promote school-based health and SCHC
  • Coordinates with school staff and Family Resource Centers to meet health needs of students
  • Supports and assists with community oriented dental care programs
  • Assists the School-Based Health Coordinator in developing and providing educational opportunities
  • Assists the Director of Operations with other tasks supporting SCHC and school-based health
  • Supports the operations team with patient outreach, scheduling and support for all service lines
  • Maintains patient confidentiality
  • Strong alignment with SCHC Mission and demonstrates behaviors aligned with SCHC Statement of Faith and Core Values
  • Other duties as necessary to ensure successful attainment of SCHC goals and objectives
Job Qualifications and Requirements
  • High School Diploma or equivalent required
  • Knowledge of MS Word, Excel and Outlook
  • Knowledge of grammar, spelling, and punctuation to type patient information
  • Skill in operation of a computer and other office equipment
  • Ability to speak and write clearly and concisely
  • Ability to read, understand and follow oral and written instructions
  • Ability to sort and file materials correctly by alphabetic and numeric systems 
  • Ability to establish and maintain effective working relationships with patients, employees and the public
  • Strong organizational skills and the ability to manage multiple tasks to completion
  • Skill in establishing and maintaining effective working relationships with patients, medical staff and the public
  • Strong communication and interpersonal skills
  • Ability to respect and appreciate diversity and cultural competence
  • Ability to react calmly in high stress situations
  • Ability to read, understand, and respond to detailed oral and written instructions


·Health, Dental, Vision, and Life Insurance

·401(K) retirement plan with employer matching contributions

·Paid Time Off (vacation and sick)

·Paid Holidays


Working Environment and Physical Requirements

  • Work is performed in dental exam rooms, school clinics, and an office environment
  • Night and weekend work may be required for outreach events
  • Work may be stressful at times.  Interaction with others is constant and interruptive.  Contact may involve dealing with sick persons
  • Requires full range of body motion, including manual and finger dexterity and eye-hand coordination.  Requires standing and walking for extended periods of time.  Occasionally lifts and carries items weighing up to 30 pounds.  Requires normal visual acuity and hearing
  • Requires working under stressful conditions or working irregular hours
  • Local travel may be required to attend meetings or visit other SCHC clinics
  • Out-of-town travel may be necessary for conferences and other learning opportunities

Acceptance Statement

This job description is not intended to be all inclusive.  The employee will be expected to perform other reasonably related duties as assigned by the immediate supervisor and/or other management.

Interested candidates may send resumes to 

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