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Fresh Start Health Centers

Fresh Start Receives Federal Government Certification for its Grayson Health Clinic
New Designation for the New Year Means New Services

Frankfort, Ky. (January 24, 2022) Fresh Start Health Clinic in the Carter County community of Grayson is now a designated Rural Health Clinic (RHC). This new certification is from the federal government’s Centers for Medicare and Medicaid Services (CMS). As an RHC Fresh Start Health Clinic can increase its array of services to patients and expand its operating hours thus increasing healthcare access and improving health outcomes for its patients. The Grayson clinic has been open for about six months.
"Our mission is to close the gaps in the healthcare system by ensuring that we can support the changing needs of our community," said Kristina Holtzapfel, Operations Director at Fresh Start. “Our Grayson location offers primary care, along with a full range of addiction recovery services and resources, including counseling and psychiatric services. Having all of this under one roof, with a team of compassionate, caring, and trusted providers, sets up the patients, and our clinic, for success.” 

Fresh Start has been successfully treating patients from its Ashland location, about thirty minutes away from Grayson, for more than three years. The new Grayson RHC gives Fresh Start the opportunity to expand its services to new patients and families.

“They are always there for you, and they support you 100%. They don’t make you feel uncomfortable. They want to see you succeed,” added Phillip Bell, who is in the Fresh Start recovery program. “When I started the program, I was in a bad spot in my life. Once I trusted the services, they’ve helped me rebound from where I was. Now I’m raising my daughter, there for my stepson, and my family and I’m going to college. They just put me in a much better place.”

Around 400 residents receive care at Fresh Start including immediate outpatient and Telehealth access to MAT, family medicine, opioid addiction treatment, counseling, Hepatitis and HIV treatment, peer support and case management services. All patients and clients receive quality treatment regardless of the reason for their visit.  
“Our goal is to reach the patient at their time of need and provide them with services that will improve their quality of life,” continued Freda Elaine Fields, APRN, CARNAP, Director of Addiction Services at Fresh Start. “We are providing services based on what the patient needs. The patients have come to trust us and allow us to guide them in services that will promote health and improve their outcomes.”
Fresh Start is affiliated with, and works with, the following organizations:
Kentucky Primary Care Association (KPCA)
University of Kentucky
The Fletcher Group (Governor Ernie Fletcher’s non-profit organization)
Kentucky Cabinet for Health and Family Services
Kentucky Opioid Response Effort (KORE)
Helping to End Addiction Long-term (HEAL)
Hazelden Betty Ford Foundation
“Our members make up a quality network of essential health clinics that provide excellent holistic care to patients in their community,” concluded David Bolt, Chief Executive Officer of the Kentucky Primary Care Association (KPCA). “High quality, local clinics, like the new RHC in Grayson, help break down barriers to care, increase access, and improve health outcomes.”
The KPCA produced a video profile story on the Grayson Fresh Start RHC. You can view is online:
Fresh Start Health accepts Kentucky insurance plans including Commercial, Medicare, Medicaid and Medicaid HMO plans. Ohio Medicaid, Caresource and Molina plans are also accepted. Additional program fees are not charged. More information can also be found online at:  


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